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Moves, Adds, And Changes (MAC) Process
Every company and organization needs to set up new users, delete departing users, and modify user profiles, applications, emails, etc. A significant portion of what we do every day involves moves, additions, and changes, and our friendly crew is quite skilled at offering this crucial service.
Break-Fix Assistance
The obvious reality is that technology will eventually malfunction. There will be problems in the IT infrastructure, whether they are caused by an account being locked out, aging hardware, application integration problems, operating system problems, or pretty much anything else that is software- or hardware-driven. Your IT team must act immediately and find a solution to the problem because IT problems can be inconvenient and result in downtime, inefficiency, and reputational damage.
Proactive Maintenance
Server maintenance and desktop maintenance are its two subtypes. Retaining existing service and security updates, as well as monitoring backups, server stability, event viewers, hardware status, and proactive fault identification, are all included in server maintenance. However, desktop maintenance involves reviewing the hardware condition, event viewers, and desktop health as well as keeping up with the most recent service and safety patches for desktops.
IT Consultation
Our staff becomes your trusted IT partner, and we learn to comprehend what motivates your organization and your ambitions for IT. Our staff is then able to offer guidance and suggestions on technology solutions to help businesses achieve their goals, enhance security and governance, increase productivity, and lessen ongoing problems. Our managed IT service contracts give our clients access to an enterprise-level IT department’s expertise at a scaled price to fit their needs.
IT Support
IT support is an essential component of all business IT services, but it is particularly crucial for companies in Melbourne’s Architecture, Engineering, and Construction (AEC) sector. This is due to the fact that AEC companies frequently depend on technology for day-to-day operations. We can guarantee you IT support, as we are a top-notch Melbourne-based company that specializes in offering services to AEC organizations. We are able to provide support that is tailored to the particular demands of firms in this sector since we are aware of those needs.
Cloud Computing
Cloud architecture can be inherently complex, involving elements that your internal IT solution or staff may not have the knowledge and experience to deliver successfully. In fact, businesses must be flexible and enable remote working for their employees. Users can connect to the cloud server and work from any location using our cloud computing services. To meet your demands, we offer a variety of cloud computing plans.
Artificial Intelligence
IT Companies will need to look beyond automation in order to realize meaningful financial gains from their equipment—and should instead concentrate on organizational transformation and learning. Our IT consulting team and industry professionals make sure that clients have access to the full spectrum of knowledge needed to spearhead a corporate transformation and realize ROI on Artificial Intelligence.
Digital Asset Management
Digital assets have emerged as a new force in the architecture, engineering, and construction sectors, increasing labor productivity, cost savings, and environmental sustainability. Digital Asset Management will examine your operations and assets and create a realistic implementation strategy that will result in cost reductions and sustainable environmental gains. Get in touch with us right away to speak with our experts in the digital asset management system and start promoting cost savings, environmental sustainability, and transparency.
Data Management
Any business must maintain the availability and integrity of complex data in data centers for analytics and dashboards. Data governance, which includes metadata management, database management, data cataloging, and data quality management, is the first step in creating a pipeline for high-quality data. We strictly adhere to the data quality control approach. High-quality data pipelines and prompt reporting will be produced through our approach to data availability and quality, which is based on Agile principles and co-located teams.
